Currently working at Traveloka for the Transport team. Traveloka is Southeast Asia's leading travel platform. My responsibility is focused on the end-to-end Flight and Ground Transport (Train, Bus, and Cars) design interface, specifically on Recovery (smoothing users' journeys for refunds and rescheduling) and Demand (improving the product with new features and easing users' journeys to purchase tickets and sub-products).

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To support these focuses, I collaborated with Interaction Designers to craft intuitive and delightful user experiences, and partnered with Product Managers, Data Analysts, and the Marketing team to ideate and design data-driven solutions. Conducted research through usability testing to inform design decisions, and led several design projects as the Design PIC by creating design briefs to outline project goals and align teams. Managed the Flight and Ground Transport product’s local design system and masterfile, serving as the key bridge to the centralized company design system. Worked closely with Engineers to ensure seamless handover of hi-fidelity deliverables.​​

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If you’d like to learn more about my design journey or the impact I’ve made in my current role, I’d be happy to share my resume via email upon request ~ ✦